Hi @Andy Swindler. Thanks for posting your reflections. I'll be sure to share your comments with Alison, Susannah and Luke. I'm sure they'll be delighted to know they've had such an impact.
It is often eye-opening to share your CareMaps with others in our web of care, especially if you remain open to discovering that their perspectives differ from yours. Like your experience I think we're often surprised to learn how much positive impact we're having on others. Perhaps we just don't speak of our gratitude often enough. Perhaps we're unused to accepting such gratitude with grace.